Returns & Exchanges

At Marchesa, we strive for perfection in every silhouette; however, if your selection is not quite right, we accept returns of unworn, unaltered merchandise within 14 days of delivery. Please ensure all original tags and security seals remain attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully place the items in their original designer packaging and include the printed return authorization slip inside the box.

3

Attach Shipping Label

Affix the pre-paid UPS shipping label provided in your original shipment to the outside of the package, ensuring any old labels are removed.

4

Ship and Track

Drop off your package at an authorized UPS location and retain your tracking receipt; your refund will be processed within 7-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing