Frequently Asked Questions
Everything you need to know about your Marchesa experience.
How long does shipping take for Marchesa couture pieces?
Standard shipping typically takes 3-5 business days for ready-to-wear items. For our made-to-order couture and bridal collections, please allow 12-16 weeks for production and delivery.
What is your return policy?
We accept returns on unworn, unaltered ready-to-wear items with original tags attached within 14 days of delivery. Please note that custom couture and bridal gowns are final sale and cannot be returned.
Do you offer international shipping?
Yes, Marchesa ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of the order.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. As Marchesa garments often feature intricate corsetry and tailoring, we recommend following our measurement guide or contacting our stylists for personalized fit advice.
Are your garments authentic Marchesa designs?
Every item purchased directly from our official website is a guaranteed authentic Marchesa product, crafted with the highest quality materials and artisanal craftsmanship.
Can I request custom alterations?
While we do not offer in-house alterations for online ready-to-wear purchases, we can provide recommendations for authorized luxury tailors in major metropolitan areas.